Shipping policy

Last updated: July 2026

At Maison Buttercup, every order is prepared with care and attention to detail. We are committed to delivering your handcrafted botanical products safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

During holidays, promotions, or periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will contact you by email.

Shipping

We currently ship throughout the United States.

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Orders are shipped using trusted carriers to ensure reliable delivery.

Estimated Delivery Times

Once your order has been shipped, estimated delivery times are:

Standard Shipping: 3–7 business days
Expedited Shipping: Available at checkout (where applicable)

Please note that delivery times are estimates and may vary due to weather, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number so you can monitor your package throughout its journey.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Maison Buttercup is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to help resolve the issue as quickly as possible.

International Shipping

At this time, we only ship within the United States.

We hope to offer international shipping in the future.

Handmade Products

Because many of our products are handcrafted in small batches, slight variations in appearance, color, or packaging are a natural part of the artisanal process and do not affect product quality.